The way that the mold industry works is that a mold inspector like Orrie is requested by a client to visit the site to visually inspect the situation. If it is important that samples be taken that will be done typically as air samples, but at times, tape or bulk samples may be taken depending on the sampling need. As there are no standards for mold spore levels set by either the federal government or the Commonwealth of Virginia, an outdoor sample is taken as a comparison to the indoor samples. Samples are not taken if they do not add to the information about the situation. Any samples taken are sent to an authorized third-party laboratory for analysis and the results are emailed to ESG-MG. A copy of the sampling results from the laboratory along with an interpretation of those results are then emailed or mailed through the USPS to the client. The client then contacts a company of her/his choice to conduct the mitigation process. The mitigator requests, or asks the client to request a mold inspector, such as Orrie, to prepare a mitigation protocol specific to the job site if that is necessary. To eliminate even the appearance of a conflict of interest, it is best that the mold inspector not be a part of the mitigation company.

The mitigator follows the mitigation protocol steps and when finished, the mold inspector is again contacted and performs a Post-mitigation Sampling and Survey of the mitigation work site. This post-mitigation event consists of a visual examination of the work site to ensure that the work has been completed appropriately and then a suitable number of air samples are taken to make sure that the level of mold spores and fragments reflects that of a typical indoor environment. These samples are sent to the authorized third party laboratory for analysis. If the levels of mold spores are not representative of what one would expect to find indoors, or there is visual evidence that the mitigator has not followed the written protocol or has skipped some essential steps, the mitigator is called back to bring the site to the expected condition.